Shipping policy

Shipping Policy

Thanks for choosing Razzy. Here is how your order gets to you.

Where we ship

We currently ship to addresses in the United States.

Shipping rates

• Standard shipping: $4.95
• Free shipping on orders of $50 or more
• Free shipping on every Subscribe & save order

The shipping cost is shown at checkout before you pay.

Processing time

Orders are packed and shipped from our Colorado warehouse within 2–5 business days (Monday to Friday, excluding US holidays). Orders placed on a weekend or holiday start processing the next business day.

Tracking

As soon as your order ships, we email you a confirmation with your tracking number so you can follow it to your door. Delivery time after shipping depends on the carrier and your location.

Subscriptions

Each Subscribe & save delivery is processed and shipped the same way as a one-time order, always with free shipping. You can manage or cancel your subscription any time from your account.

Address changes

Please check your shipping address at checkout. If you need to change it, email us as soon as possible at support@razzy.us; we can update it as long as the order hasn't shipped yet.

Lost, late or damaged packages

If your tracking hasn't moved for several days, your package shows as delivered but you can't find it, or it arrives damaged, email support@razzy.us with your order number (and a photo for damaged items) and we'll work with you to make it right.

Questions

We're happy to help: support@razzy.us